Billing Terms and Conditions

At Chillora, we aim to make your shopping experience simple, secure, and transparent. These Billing Terms & Conditions explain how payments and charges are handled on our website.

๐Ÿ’ณ Accepted Payment Methods

We accept secure payments through major payment providers available at checkout, such as credit/debit cards and other supported digital payment methods.

All transactions are processed through encrypted and secure third-party payment gateways.

๐Ÿ’ฐ Pricing

  • All prices are displayed in the currency shown on the website at checkout
  • Prices may change at any time without prior notice
  • The price charged will always be the price displayed at the time of purchase

๐Ÿงพ Order Confirmation

Once your payment is successfully processed:

  • You will receive an order confirmation email
  • This email serves as your receipt and proof of purchase

If you do not receive a confirmation email, please contact us at Chillora.shop@gmail.com.

๐Ÿ” Payment Security

We use secure payment processors to ensure your financial information is protected.

  • We do not store your full payment card details on our servers
  • All transactions are encrypted using industry-standard security protocols

โŒ Failed or Declined Payments

If your payment is declined:

  • Your order will not be processed
  • You may try a different payment method or contact your bank/payment provider

๐Ÿ”„ Billing Errors

If you believe there is an error in your billing:

๐Ÿ“ฆ Refunds & Charges

  • Refunds are processed according to our Return & Refund Policy
  • Shipping fees (if applicable) are non-refundable unless otherwise stated

๐Ÿ“ž Contact Us

If you have any questions regarding billing or payments:

Email: Chillora.shop@gmail.com
Phone: 415-782-6394
Address: 3355 Admiral Boland Way, San Diego, CA 92101